7-Day Money Back Guarantee
We want you to shop with confidence. If you’re not happy with your purchase for any reason, you can request a refund within 7 days of receiving your order. Our return process is simple and designed to give you full peace of mind. Many customers asks us if they are allowed to open parcel or not, they cannot open parcel because of our courier company restrictions that is why we offer this 7 days money back guarantee.
How the Return Process Works
- Fill out the Return Form: Click the return form link we provide and submit your details within
7 days of receiving your order.
- Notify us: After submitting the form, please send us a message (via WhatsApp or store chat) to let us know that your form has been submitted. Our team will review your request and reply with confirmation and step-by-step return instructions.
- Ship the product back: Once your return is approved, you will ship the product back to us using any courier of your choice.
Return shipping cost is paid by the customer.
We will provide you with our complete return address in the approval message.
- We inspect and process the return: When the returned parcel arrives at our warehouse, our team carefully inspects the item to ensure it meets the return conditions. After verification, we begin processing your refund.
- Get your refund: Refunds are issued within 2–4 working days after we receive and process your returned product.
Your refund will be sent through your selected payment method during the request.